Privacy Policy

Mahabub Perfumes, (referred to as “Mahabub,” “we,” “us,” or “our”), understands that your privacy is important. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.mahabperfumes.com (the “Site”) or otherwise interact with us.

By accessing or using our Site and services, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Site, expressing an interest in obtaining information about us or our products, participating in activities on the Site, or otherwise contacting us.

Type of Information Examples of Data Collected
Personal Identifiers Name, email address, mailing address, phone number.
Financial/Payment Information Payment card details (processed securely by third-party payment processors, we do not store full card details), billing address.
Commercial Information Purchase history, products viewed, product preferences, and communication history.
Technical/Usage Data IP address, browser type, device information, operating system, browsing patterns, and interaction data with the Site (collected via cookies and tracking technologies).
Marketing and Communications Data Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the personal information we collect for various business purposes, including:

1. To Fulfill and Manage Orders: To process your purchases, fulfill your orders, handle returns and exchanges, and deliver products to you.

2. To Provide Customer Service: To respond to your inquiries, questions, and requests, and offer support regarding your account or purchases.

3. To Send Marketing and Promotional Communications: To send you information about new products, special offers, and events, where you have provided your consent or where permitted by law.

4. To Personalize Your Experience: To understand how our users as a group use the services and resources provided on our Site and to customize your shopping experience.

5. To Improve Our Site and Products: To analyze trends, track usage of the Site, and perform internal research to improve our fragrance collections and services.

6. For Security and Fraud Prevention: To protect the security of our Site, prevent fraud, and enforce our terms and conditions.

3. Sharing Your Personal Information

We only share your information with your consent or as necessary to complete any transaction or provide any service you have requested or authorized.

1. Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, order fulfillment, shipping/delivery, data analysis, email delivery, hosting services, and marketing assistance.

2. Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3. Legal Compliance and Safety: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. Affiliates: We may share your information with our affiliates and subsidiary companies (located in various operating countries including the UAE, Bangladesh, Qatar, etc.) to offer you related products or services.

4. International Data Transfers

As an international company headquartered in the UAE with operations globally, your personal information may be stored and processed in any country where we have facilities or where we engage service providers. By using our Site, you understand and agree that your information may be transferred to countries outside of your country of residence, which may have different data protection rules than your country.

5. Security of Your Information

We use technical and administrative security measures designed to protect the security of your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security system is impenetrable, and we cannot guarantee 100% security of your data.

6. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

1. Right to Access: The right to request copies of your personal data.

2. Right to Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

3. Right to Erasure (“Right to Be Forgotten”): The right to request that we erase your personal data, under certain conditions.

4. Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

5. Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions, particularly for direct marketing.

6. Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact us at:

Mahabub Perfumes